Telephone number
01723 360835

Help with finance and housing

Housing Support

Patients often approach us for a letter to support a housing request. Unfortunately this is not an NHS service and to avoid charging patients for a letter which may not make any difference, we have a standard format letter you can have for free.  This letter is used by many practices across England.

Housing letter

Financial Support

Unfortunately we are not able to provide individual letters of support for financial/benefit purposes.  This is not an NHS Service and we do not wish to add additional financial burden on you. We are happy to provide a personalised summary print out for free, please contact your usual branch to arrange this.

Charities and Support Groups

There are many excellent charities and support groups able to help you with housing and finance issues:

Citizens Advice Scarborough
4 Elders Street
North Yorkshire
YO11 1DZ

Phone: 03444 111 444 / 01723 368710


Service offered: Advice and information on a range of issues, including housing rights, welfare rights and benefits, money and debt, consumer rights and employment rights. Drop-in advice Monday, Tuesday, Wednesday and Thursday 10.30am – 3.30pm.


Our Services

Face to Face Services

Our advice and support services across the UK give people one-to-one, personalised help with all of their housing issues. 0808 800 4444 8am-8pm weekdays and 9am-5pm weekends

National Helpline

Our free emergency helpline is open 365 days a year and is often the first port of call for people facing a housing crisis. 0808 1644 660

Online Advice

You can find expert information about everything from reclaiming your deposit to applying as homeless, and you can talk to an adviser over webchat.

Legal Support

Our solicitors provide free legal advice and attend court to help people who’ve lost their homes or are facing eviction.


Contact details:

Telephone: 0800 138 1111 (Mon-Fri 8am-8pm Sat 8am-4pm)

Live Online Chat: (Mon-Fri 8am-8pm Sat 9am-2pm)

Our Services

We offer expert, tailored advice and practical solutions to problem debt

  • Debt advice
  • Debt management plan (DMP)
  • Individual voluntary arrangement (IVA)
  • Bankruptcy advice
  • Debt relief order (DRO)
  • Equity release and mortgages
  • Debt arrangement scheme (DAS)
  • Protected trust deed
  • Sequestration bankruptcy
  • Minimal assets process (MAP)

We Also Provide

Keep on top of your finances with our online tools and helpful advice

  • Debt Remedy tool
  • Online benefits calculator
  • Money advice
  • How to cope with debt & stress

Free debt advice: How do I deal with my debts?

Our expert advice helps you deal with your debts and get the support you need. You can get advice online or over the phone, and we’ll recommend a range of practical debt solutions based on your situation.


Centrepoint website

Foundation – Scarborough
Mercury House, 23 Aberdeen Walk
North Yorkshire
YO11 1BA

Public phone: 01723 383983



Service offered: Supported accommodation for 16-24yrs and temporary accommodation for 16-17yrs.  Support for people suffering domestic abuse, including tenancy issues and accommodation. Information for young people about homelessness, housing rights, benefits, employment and training.

Age UK – Scarborough and District
39 Aberdeen Walk
North Yorkshire
YO11 1BD

Phone: 01723 379 058



Service offered: Advice and information for older people (50+). Health promotion and advice. Clubs for the over 50s. Low cost insurance.

St Mary’s Rainbow Centre
Parish House
Castle Road
YO11 1TH

Phone: 01723 500663



Service offered: Social action centre for homeless people and others in need in the local community. Advice on homelessness, finding accommodation and benefits. Support with clothing, furniture and medical advice.

Scarborough and District Disablement Action Group
Unit 4
The Street Community Centre
Lower Clark Street
North Yorkshire
YO12 7PW

Phone: 01723 480029



Service offered: Information, advice and casework service run by and for disabled people. Benefits advice, with representation at tribunals. Consultancy on a range of disability issues. Disability awareness training. Range of publications, including guide to accessible holiday accommodation, access guide and disability information pack.

White Rose Home Improvement Agency
Town Hall
St Nicholas Street
YO11 2HG
Phone: 01723 232323


Service offered: Home improvement agency for older and disabled home owners and tenants, offering advice and practical support with repairs, improvements and adaptations. Handyperson and home safety advice. Grants available for many clients.

Salvation Army – Scarborough
Alma Parade
YO11 1SJ

Phone: 01723 378 603



Service offered: Support for the local community. Free food parcels and blankets for homeless people. Coffee lounge, charity shop.

NY Connect

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